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Global Branded Content Company Streamlining Cloud and Cold Storage

Company Situation

The company is a global branded content production company with under 100 employees spread across multiple international offices, including key regions in the Americas, EMEA, and APAC. Their teams operate semi-autonomously by region, servicing diverse companies with content such as HR tutorials, explainer videos, onboarding materials, and other brand voice assets. The post-production leadership is regionally segmented, with the U.S. post-production teams reporting to a centralized head, while other regions maintain their own management structures. Their priority is enabling remote creative teams to efficiently access and work with large media files across global offices.

Existing Workflow

Currently, the company relies on a combination of tools and manual processes for media management and collaboration: - Remote editing and media access primarily facilitated through Lucid Link, especially for real-time shared access to large media files. - Media storage involves local cold storage solutions (e.g., 8TB external drives) physically located in each office. - Metadata and project catalogs are maintained via manual Google spreadsheets. - Review and approval workflows are handled through Vimeo integrated with a proprietary backend portal for companies. - Media and project files are siloed by region, limiting cross-office visibility and requiring manual retrieval of archived content.

Issues with the Existing Workflow

The current setup presents several challenges: Lucid Link, while effective, suffers from connectivity and speed limitations in certain APAC regions, impacting remote editing efficiency. The cost of Lucid Link is a concern for management, prompting exploration of more cost-effective alternatives. Cold storage is fragmented and manual, requiring physical access to drives and spreadsheet-based cataloging, leading to inefficiencies and delays when retrieving archived projects. Lack of a centralized digital asset management (DAM) system creates difficulties in maintaining consistent metadata, media organization, and streamlined workflows. The use of multiple disconnected tools (Lucid Link for editing, Vimeo for review, spreadsheets for cataloging) complicates the media tech stack and increases administrative overhead.

How Shade Would Change Their Workflow

Shade offers a unified cloud-based platform designed to feel familiar and intuitive—similar to Dropbox or Google Drive—but optimized for media production needs. It consolidates ingestion, storage, review, and delivery into a single system, dramatically simplifying the company’s media operations: - Editors and creatives can seamlessly access and work on large media files remotely with a native-feeling interface, mitigating latency and connectivity issues experienced with current tools. - Shade Vault, launching soon, will address cold storage challenges by preserving metadata and simplifying data movement between active and archive storage, eliminating the need for manual spreadsheets and physical drives. - By integrating review and approval processes alongside media management, Shade reduces reliance on multiple platforms, streamlining workflows and improving collaboration across global offices. - The platform’s cost structure aims to be more competitive than legacy solutions, addressing management’s budget concerns without sacrificing functionality.

Benefits

  • Centralized media management across global offices with secure, fast remote access
  • Elimination of fragmented workflows through an all-in-one platform
  • Enhanced metadata preservation and simplified archival retrieval via Shade Vault
  • Improved editing speed and reliability, particularly in challenging network regions
  • Cost savings compared to existing remote editing solutions
  • User-friendly interface minimizing onboarding friction for creative teams
  • Streamlined review and approval integrated with media storage