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Corporate AV Company Consolidating Cantemo and Iconic

Company Situation

The company is a large, employee-owned systems integration company with over 40 offices and approximately 1,500 employees. With a 50+ year heritage in professional video equipment sales, they have evolved into a major provider of corporate AV solutions for Fortune 500 companies. Their core business centers on conference room technology and modern workplace communications, with an expanding focus on production and broadcast services. Their specialized team includes broadcast engineers, post-production experts, and cinema professionals, servicing a diverse set of companies who require both traditional AV and modern production workflows.

Existing Workflow

Currently, the company serves customers using a variety of media asset management (MAM) and video collaboration tools, including Cantemo and Iconic. They also encounter customers using legacy local NAS storage solutions as well as cloud tools like LucidLink and Frame.io. However, many of these solutions are either fragmented or do not fully align with all customer needs, leading to stitching multiple tools together or dealing with imperfect fits for certain workflows.

Issues with the Existing Workflow

The company faces challenges due to: Fragmented toolsets requiring complex IT setups and coordination between disparate platforms. Limitations of current MAM and cloud solutions that do not perfectly meet diverse company workflows or business models. High costs associated with multiple subscriptions and software licenses (e.g., LucidLink, Frame.io). The need to protect their companies’ interests by offering reliable, integrated solutions rather than piecemeal products. Difficulty in fully owning the solution offering under their brand without relying on affiliate or commission-based partnerships.

How Shade Would Change Their Workflow

Shade offers a unified solution that integrates the core functionalities of tools like LucidLink and Frame.io, enabling seamless cloud-based storage, collaboration, and media management in a single platform. By adopting Shade as a reseller, the company can: - Provide their customers with a cost-effective, all-in-one video collaboration and storage tool. - Simplify the IT and operational complexity by reducing the need for multiple disparate tools. - Maintain full ownership of customer relationships, billing, and support under their own brand. - Deliver a reliable and scalable solution tailored to both traditional broadcast and modern corporate AV companies. - Differentiate their offerings by providing a fresh alternative to existing MAMs and cloud providers.

Benefits

  • Cost savings through consolidation of multiple tools into one platform.
  • Reduced IT complexity and faster onboarding for customers.
  • Ownership and control over customer engagements and pricing.
  • Enhanced reliability and business model alignment with company needs.
  • Ability to serve a broad spectrum of customers from corporate communications to broadcast production seamlessly.